Casumo Casino Review

Introduction

We have recently reviewed brand-new gambling sites but today we would like to introduce you to a well-established casino site called Casumo. It has been going strong since 2012. It is operated by Jocularis Ltd and is licensed by the Government of Gibraltar. Casumo casino is home to 2,000 games and 33 software providers. What’s good to know is that all pokies and table games are operated based on RNGs, which are accredited by independent testing companies. There is an extended live dealer game selection and sports betting for punters from New Zealand and Australia. 

Our review on Casumo casino will cover all the main aspects from registration and licence to games. You will learn how to create an account, play for free and real cash, bet on sports, and ask for assistance online. We know how much Kiwi players love pokies, so we promise to tell you in detail what game developers Casumo uses, name the top-rated pokie titles and tell you what you can expect from live casino classics. 

And just before we dive into our research, we can’t forget to mention that Casumo is an award-winning casino with titles like 2024 EGR Awards Shortlist: Operator of the Year Award, 2022 EGR Awards: Best Customer Services Operator, 2017 EGR Nordic Awards: Mobile Operator and many others.

Design and Usability

Casumo Casino does not really have a specific theme. It just features a bright blue background with easily located tabs that lead to games, promotions, customer support, etc, as well as colourful banners that advertise bonuses and pokie tournaments. 

The two main tabs you will find on the homepage are Casino and Sports. The Casino page has three tabs: Slots, Live and Promotions. There is a search tab where you can enter the name of the game or the name of the provider and a home tab which will take you back to the homepage. Head to the Sports page, and you will be able to review sports promotions, all sports available, highlighted matches, etc. 

In the upper right corner, there are Sign Up, Login and More buttons. Tap More to access the FAQ page, live chat and email support channels, Play section with all the casino bonuses and games, Bet section with sports bonuses live and upcoming sports matches, and a list of quick links like Play Okay, Responsible Gaming, About Casumo, Casino Games Guide, Terms and Conditions, Privacy Notice and Bonus Terms. 

Licensing and Security

Is Casumo platform legit? It is operated by Jocularis Ltd, a company that contributes to safe and joyful gambling online. All the casinos operated by the company accept a wide range of safe and fast payment methods, have a big selection of Evolution live dealer games and tend to have massive welcome bonuses or packages for newbies. 

Jocularis Ltd is licensed by the Government of Gibraltar with the registration number 121395 and its operational office address is situated at Suite 5B, Watergardens 1, Gibraltar. Casumo online casino also holds a Gibraltar gambling licence, which is known for its stringent regulatory framework and responsible gaming features. 

Actually, when it comes to responsible gaming, Casumo casino in NZ provides a list of tips on how to protect your mental state and finances. By clicking Play Okay, Kiwi players will be able to set deposit, bet, loss and time limits which will assist with a safer experience.

Casumo is a legit establishment that accepts players of 18 and older and requests verification. There is no set time frame for verification to be completed, so as soon as the team checks your documents, you will be notified. 

The platform also uses the latest Secure Socket Layer (SSL) encryption technology to protect users’ personal and payment data.

Registration

You will easily locate the blue Sign Up button in the upper right corner. After clicking it, Kiwi players will need to complete a 4-step registration procedure, which requires:

1. Email, password and phone number.
2. Full address.
3. First and last names as shown on ID, nationality and gender. 
4. Date and place of your birth. 

As soon as you prove all these details, you can click Set Deposit Limits (daily, weekly or monthly) before you tap All set, let’s go!

Login

To start playing for real money, bet on sports and take advantage of the casino’s lucrative bonuses we will closely look into them in the next reviews, you must login to your Casumo account. Use your username or email and password. If you forget your password, enter your email and wait for instructions on how to set a new secure key to your account. 

Once you are in, you will see the Dashboard gesture, your Verification status and Valuables which are awarded through the Adventure promotion. Also, Kiwi players will be able to replenish their account, view their balance and withdraw winnings.

Games Library

The game library on the Casumo casino in NZ is heavy with over 2,000 titles that meet different players’ preferences. Enter the slots tab on the Casumo site if you are looking for RNG games or the Live page if you want to play skill-based games. 

Perform your login to Casumo Casino, head to the Slots page and view the following categories: Games of the Week, Top, New and Exclusive, Megaways, Trending Now, Bonus Buy, Slingo, Instant Win and Game Studios with 33 names, including Playtech, Elk Studios, Yggdrasil, Relax Gaming, Nextgen Gaming and many more. 

We all know New Zealand and Australia gamblers love nothing more than hitting a good pokie game, and at Casumo the choice is vast. The top titles our experts instantly spotted were Pirots 3, Big Bass Bonanza, Kraven’s Cove, Tomb of Gold, Easter Eggspedition, Buffalo Kings and Madame Destiny. It will not take long to locate the slot title you desire as there is a magnifying glass icon in the top left of the homepage. If you want to play any pokies for free, simply navigate to the titles you are interested in, tap one time and choose the Demo option. 

The Live page offers board games and live games with providers like Evolution, Playtech, Net Entertainment, Play’n GO and Switch Studios. The main categories here are Top Live Games, Live Casumo Casino Roulette, Live Casino Blackjack, Game Shows, Live Casino Baccarat, Live Casino Poker and Live Lobbies. The games we would recommend to live dealer fans are American Roulette, Jacks or Better, Dual Play Roulette, Blackjack and Mega Roulette. 

Sportsbook

The sportsbook at Casumo features a selection of sports from across the world with the most popular being Football, Tennis, Basketball, Formula 1, Table Tennis, Golf, and Rugby. To bet on current events, tap Right Now and if you prefer to plan your stakes, review the Casumo’s page called Starting Soon. 

Placing a bet is super simple: bet pre-match or while a match is underway. NZ and AU punters can customize their bets with the bet builder and place stakes on different events with higher-than-average odds. 

Kiwi bettors can receive instant updates on changing odds as well as live scores throughout the day. Unfortunately, we didn’t find a live streaming option which would really make live betting even more fun at Casino. 

Customer Service

The customer support team can be contacted through email address at hey@casumo.com or live chat which you can find in the tab More. The customer support at Casumo online casino works around the clock and guarantees that users will speak to a real person. According to Casumo casino users’ reviews, the team replies fast but we decided to test it and asked what responsible gaming tools the casino offers. We were number 2 in the queue and got connected to an agent within 3 minutes. It then took the agent another 2 minutes to answer the question. 

Review the FAQ section where you will find various commonly asked questions. Users will be able to find information on deposits, account verification, withdrawals, wagering requirements and waiting times for withdrawals in NZ. 

We also learned that Casumo has dedicated Facebook and X pages where Kiwi and Aussie punters can learn the latest sports news, get links to the hottest pokies and engage in conversations in which all Casumo fans and members can participate. This creates a sense of community. 

Pros and Cons

Since Casumo has been operating since 2012, it has a massive experience and what its customers demand. After careful consideration, we would like you to review our table with the casino’s advantages and disadvantages. 

You can read players’ reviews to learn about Casumo customer support quality, bonus value and payments.

Conclusion

Despite minor cons like lengthy sign up and 5 minutes waiting time for an agent reply, our team was pleased with the experience. Casumo casino site in New Zealand is pleasant to navigate around, and it features all the trendy pokies you want to play for real cash. Thanks to solid game developers and fairness certificates, Kiwi players can have peace of mind and enjoy their time spinning the reels and winning. And if you fancy information on bonuses and mobile accessibility, keep checking our reviews in Casumo Casino, and we will provide you with additional information on this gambling site. As for now, this safe and award-winning casino certainly deserves your attention.