Duelz casino welcome package
Let us guide you through this exciting place of action called Duelz Casino. This iGaming brand is nothing like other online casinos that you usually expect to visit. As the name suggests, "Duelz" generally implies "a fight between two persons specifically". The casino platform engages you in a duel-format combat with a player opposing another player, and as you progress with the help of some magic spells to get your enemies defeated, you are awarded with some daily, weekly and prizes. In 2018 this gamificating breakthrough received high praise by EGR calling Duelz casino the Winner at Marketing and Innovation Awards 2018.
Duelz Casino is, undeniably, a unique online casino to play for New Zealanders and it's worth your attention. It was established in 2018 on Malta Island, stocked up with the best quality gaming titles from renown game developers. It’s a super trustworthy online casino backed by MGA and UKGC licensing.
Duelz's strong points:
- Strong license power and high level trustworthiness.
- Easy casino deposits and fast withdrawals.
- $20 welcome bonus offer with free spins.
- Customer support available 24/7.
Duelz is currently missing out in:
- Lack of phone support.
- It would be nice adding more game filters in the lobby and adopting more legible font in T&Cs - it fits the overall theme quite well, but it looks too sophisticated.
Duelz Trustworthiness
Duelz Trustworthiness Score (Compound): Outstanding, 92/100.
Duelz Casino Trustworthiness Rating Scores by Components:
- License power: 100/100.
- Complaints and Dispute Resolution Procedure: 67/100.
- ADR Body Power: 100/100.
- Responsible gaming policy: 100/100.
Duelz license
Duelz Casino is a brand owned and managed by SuprPlay Limited, a company that is registered in Malta is naturally licensed by Malta Gaming Authority to operate remote gambling under the license #MGA/B2C/325/2016, issued on the 8th of July, 2016. The company also received a license from the UK Gambling Commission to legally act under the UK Laws - UKGC license #000-048695-R-327029-005.
Duelz casino complaints and dispute resolution
Complaints and Dispute Resolution Procedure:
- Pre-dispute complaints body: support department via email or Live chat.
- Complaints final resolution timeline: not specified.
- Dispute process procedure: specified in detail the Duelz’s T&C .
Duelz casino ADR
Approved Alternative Dispute Resolution (ADR) Body: the operator tries to address the issues on the company level. In case your complaint was not resolved properly on this level, players may escalate the complaint to an ADR entities which are Pardee Consulta Ltd. and MGA:
- Pardee Consulta Ltd., a Malta-based company with registration #C85213, which acts as an independent dispute resolution body to handle gambling-related complaints.
- Malta Gaming Authority - which is a licensor and iGaming regulator.
Duelz casino responsible gaming
- Responsible Gaming terms and rules: specified on a dedicated website.
- Gambling features include:
- Loss limit;
- Deposit limit;
- Wagering limit;
- Session limit;
- Close account;
- Self assessment;
- Self-exclusion.
Reviewer notes: Duelz casino is powered by SurpPlay, a company registered in Malta for operating and offering online and mobile games under the license #MGA/B2C/325/2016, issued on the 8th of July, 2016. Complaints resolution procedure is thoroughly described in Terms and Conditions, although the timeframes are not indicated, the chosen Alternative Dispute Resolution bodies are Malta Gaming Authority and Pardee Consulta Ltd. The responsible gaming policy is very well detailed.
Conclusions: Duelz trustworthiness is classified as Outstanding, 92 of 100.
Duelz Casino Welcome Bonus Review
Welcome bonus score (Compound): Very good, 85/100.
Duelz Casino Welcome Bonus Scores by Components:
- Estimated bonus value to player: 80/100.
- Bonus wagering: 80/100.
- Free Spins: 100/100.
- Bonus Terms: 80/100.
Estimated value of Duelz casino first deposit bonus
- First deposit value: 100% to $1600 + 200 Free Spins
- A minimum deposit to trigger the bonus: NZD 20
- Bonus credited automatically: yes.
- Duelz casino offers New Zealand players a generous 4-tier welcome offer giving you up to $1,600 with a great number of free spins loaded in Book of Dead by Play’n GO:
- 100% to $1600 + 200 Free Spins
Duelz casino welcome deposit bonus
Reviewer Notes: If you deposit $20 as a new player, you will get $40 to play with plus a total of 200 Extra Spins on Book of Dead which will be added in 20 spins packs each day for 10 days in a row. Please, note that Free Spins will expire after 3 days if not used.Apart from welcome bonus offer, Duelz casino players in New Zealand can benefit from Cashback Every Week. Which means that every Friday the operator will credit 10% of your net losses (Bets - Wins - Rewards) from the previous week back to your account - no matter what games you played.
Duelz casino cashback
Classification of Duelz casino bonus value to player: Good, 80/100.
Duelz casino bonus wagering requirements
- Wagering requirements: 30 times the bonus amount + deposit. To be clear, when you claim a deposit bonus, your deposited money together with your bonus money is converted to bonus balance in your welcome offer,
- Time to wager bonus: 7 days.
Duelz deposit bonus wagering requirement is x30 the bonus amount + deposited sum, meaning if you deposit $20 (min deposit amount) and get $20 in bonus – wagering requirement is $1200 to cash out.
Classification of Duelz casino bonus wagering: Good, 80/100.
Duelz Free Spins bonus
- Online Slots offered for Free Spins: Book of Dead (Play’n GO) - RTP 96,21%.
- Number of free spins: 200 FS.
- FS wagering requirement: 30 times the amount won from spins to cash out.
- Free spins in the welcome offer will be credited in 20-spins packs for 10 consecutive days.
Classification of DuelzCasino Free Spins: Outstanding, 100/100.
Duelz casino Bonus Terms review
- Once credited the matched bonus remains valid for 7 days while free spins are only valid for 3 days. If wagering requirements are not met during this period, any remaining bonus funds will be removed from the account.
- Different games contribute differently towards the playthrough requirements of a bonus:
- Video slots, Classic slots & Jackpot slots: 100%.
- Scratch games: 100%.
- All Roulette 5%.
- All Video Poker: 5%.
- All Blackjack & Baccarat games including Punto Banco: 5%.
- 3-card Poker, Oasis Poker and Red Dog: 5%.
- All Live Casino tables: 5%.
- Other table games: 40%.
- There are a number of titles that you may not play with an active bonus balance: Tower Quest, Koi Princess, Dr Jekyll & Mr Hyde, Ladies Nite, Game of Thrones, Scrooge, Spring Break, Eye of the Kraken, Blood Suckers, Blood Sucker 2, Lucky Angler, Big Bang, Forsaken Kingdom, The Wish Master, Devil's Delight, Champion of the Track, Robin Hood, Pearls of India, Royal Masquerade, Tomb Raider 2, Dead or Alive, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, 1429 Uncharted Seas, Untamed Crowned Eagle, Double Dragons, Divine Fortune, Super Monopoly Money, Castle Builder, Castle Builder II, Stardust, Peek A Boo and Alchymedes.
Classification of Duelz casino bonus terms: Good, 80/100.
Duelz Casino Games
Duelz Casino Games Score (Compound): Good, 71/100.
Duelz Casino Games Scores by Components:
- Software suppliers: 100/100
- Composition of the lobby: 33/100
- Demo-play: 50/100
- Other casino games: 100/100
Duelz casino software suppliers
Casino Software: Microgaming, NetEnt, Evolution Gaming, Betsoft, Play'n GO, NextGen Gaming, 1x2Games, iSoftBet, Genesis Gaming, Quickspin, Yggdrasil Gaming, Endorphina, Red Tiger Gaming, Pragmatic Play, Playson, Push Gaming, Lightning Box, Just For The Win, Gamomat, Old Skool Studios, Skillzzgaming, Rabcat, 2 By 2 Gaming.
Conclusion: DuelzCasino has a very good selection of casino games suppliers: Outstanding, 100/100.
Duelz composition of lobby
- Composition of lobby: the casino lobby is well organized, though filters by alphabet and software providers are missing;
- The lobby has a nice and easy-to-navigate design.
- Gaming titles are organized in categories by style, type and special features as follows: Top picks, New, Slots, Live Casino games, Jackpots, Feature buy, Table Games, Megaways, Ancient Egypt, Classics, Sticky Wilds and High Volatility, Instant Win, Drops & Wins, SYNOT
Duelz casino games
Conclusion: Duelz casino games lobby composition score: Poor, 33/100.
Demo-play mode
- Demo play mode: available without registration, but with no basic features or data available; Slot machine basic info is very comfortable to read.
Conclusion: Demo-play mode score: Mediocre, 50/100.
Duelz other casino games
Duelz offers more than 800 gaming titles: this is not the biggest casino portfolio we have seen so far, but we all know that quality is much better than quantity. The portfolio flaunts a number of world known slots and table games, exclusive daily and mega jackpots, from renown software providers like NetEnt, Microgaming, Pragmatic. So you can definitely win BIG here.If you are into pokies, then pick your favourites from traditional pokie machines, video and Vegas pokies. If you are keen on classic games, Duelz will open your door to baccarat, poker, blackjack, table games and many more.
Conclusion: Duelz casino games number score: Outstanding, 100/100.
Mobile site
The Duelz mobile casino is very impressive. The platform compactly fits on Android and iOS devices and you can enjoy your favourite slots on the go. New Zealand gamblers can join the casino using their existing accounts or sign up securely within a couple of minutes. Duelz mobile casino is entirely available for instant play, and no download will be needed. The mobile version gives access to almost the same titles that the desktop platform offers, the casino is quite easy to navigate and find the relevant info thanks to the optimised lobby.
Duelz Casino Deposit & Withdrawal
Casino Banking Score: Outstanding, 93/100.
- Min deposit: NZ$20.
- Duelz casino players can withdraw no more than NZ$7.000 per month.
- Payouts exceeding more than NZ$2.300 will require additional verification procedures (proof of identity, age and place of residency).
- You can make a deposit by using the following deposit methods: MasterCard, Visa, Euteller, Trustly, PaysafeCard, Skrill, EnterCash, Zimpler, Interac, EcoPayz, MuchBetter and Neteller.
- Withdrawals are available via Bank Wire Transfer, MasterCard, Visa, Interac, EcoPayz, MuchBetter, Neteller, Euteller, Skrill, Trustly and Entercash
- Withdrawals timeframes:
- E-Wallets: up to 24 hours,
- Credit / Debit Cards: 2-4 days,
- Bank Transfers: Under special circumstances, the withdrawal can be paid by bank transfer manually. In such a case, players will get charged a commission fee, depending on the amount, currency, recipient bank, and the country of destination of the payment. Players willing to process the withdrawal will receive the notice about this fee and will be prompted to confirm if they agree.
- Pending Time: 0-1 hours.
Duelz casino payment methods
Our Final Thoughts on Duelz Casino
Duelz online casino was launched in 2018 in Malta and was brought by SuprPlay company that proudly owns such one-of-a-kind casino websites like electrifying Voodoo Dreams or huge NYspins. From that moment on Duelz casino became something more than just another good casino. The casino theme developers did a good job bringing the real feel of traditional role-playing computer games, filled with duels, strategies, battles for treasure chests. You are welcome to choose whether you play against the slot machine or fight other players in real time. Aside from the gamification that Duelz brings, this is a place where you find top-tier titles from the best gaming studios, video and jackpot pokie machines, live casino rooms and traditional table games. The operator boasts pretty fast payouts and good customer support, not to mention its high security for transactions and MGA-approved fair play.
