Gamblezen Casino Review

Introduction

We are always happy to find a casino site with a good reputation and positive player reviews. The gambling site that certainly proves its worth and has players’ trust is Gamblezen. After finding out how many players in New Zealand adore this platform, we decided to look into it. Well, Gamblezen was established not that long ago, in 2023 and it holds a Curaçao licence. It is operated by Altacore N.V. a trustworthy company that manages 20+ recognized online casinos in NZ. Some of Gamblezen’s sister sites are Stelario, LuckyHour, All Reels, and Flappy Casino to name a few. What’s interesting is that all of Gamblezen’s sister casinos have high player rates.

To make you more interested to read a review of a Gamblezen online casino, we found that the platform hosts more than 11,000 games, 87 providers and a really attractive interface we will soon introduce to you too. So, continue reading our research and get to start playing all the rewarding game titles at Gamblezen for real money. We will also answer players’ frequent questions: “Is Gamblezen casino legit?” and share our experience communicating with the company’s customer support. 

Design and Usability

We can’t wait to share our impressions after reviewing Gamblezen Casino. It has a super colourful interface with a tropics theme and all the characters you will see on the homepage are actually characters from top-rated pokies: 9 Masks on Fire, Rich Wilde from the Book of Dead, and cute puppies from the Dog House pokie. For us, this interface instantly created a feeling of belonging. Also, the colours are stunning: deep blue and deep and lush green, which are really pleasant to the eye.

When Kiwi players land on the homepage, they will be welcomed to moving banners that advertise bonuses and tournaments. Then they should see information about awards and safety and trust certificates. That’s a nice touch. 

As you move down the homepage, you will see various categories of games: Hot, New, Popular, Slots, Live Casino, Table Games, and Jackpot. Click Providers and review all game developers with the number of games each hosting at Gamblezen casino. 

The game icons are extremely colourful and engaging. Navigate to any game and get two opinions: Play or Demo. There is a little heart under each game, allowing you to make your favourite titles. 

If you move to the very bottom of the homepage, you will get quick links to Terms and Conditions, Privacy Policy, Responsible Gaming, FAQ, About Us, Complaints, Contact Us, Bonus T&C and Affiliates. You should also find licensing information with a number and operating company address, which is very useful. 

To access the menu, click the tab with three horizontal lines located in the upper left corner. Here you will see Create an account and Sign in buttons, Games, Live Games, Bonuses, Shop, Tournaments, VIP Levels, Daily Bonus, and Support 24/7. 

If you want to switch languages, find a corresponding icon in the upper right corner. Apart from English, users can choose over 10 languages. 

There is nothing not to like about the Gamblezen interface and usability since the navigation is really simple, all the necessary features are highlighted in the menu plus all the time you are logged in you have a chance to enjoy a beautifully designed website.

Licensing and Security

We always review casinos’ licences and security measures to give players confidence that their information and money are in safe hands.  Gamblezen holds a Curaçao licence with the registration number 151002. The online casino is operated by Altacore N.V., the company registered at Atho,6; 5, 4th Floor, Flat/Office 401, Omologites, 1087, Nicosia, Cyprus and has a registration number HE 402752. 

The online casino uses the best security practices, including SSL encryption, to protect players’ financial and personal data. It also complies with AML policy and introduces a KYC verification process to confirm all users are of legal age.

Gamblezen contributes to safe gambling by allowing Kiwi players to use the following tools:

• self-exclusion
• cool-off period 
• gambling limits options: deposit limits (daily, weekly, monthly)
• loss limits: daily, weekly, or monthly

Players can also terminate their Gamblezen accounts for a certain period of time by contacting customer support via email. 

Registration

To sign up at Gamblezen, find the yellow button Create account in the upper right corner of the homepage. Click it and provide the following information:

• email address
• login and password
• country and currency
• promo code (if you have one)

Tick the appropriate box if you want to receive promotional emails, confirm your age and agree with the casino’s Privacy Notice and Terms and Conditions. Click Sign Up now and get one step closer to playing for real money. You will be taken to the deposit page, where you will be able to choose from the popular payment methods in New Zealand and Australia, including fiat and crypto. 

Login

To login to your Gamblezen Casino account, make a deposit, claim a bonus, and play for real cash, you must log in. Find the Sign In button next to Create account and provide your email and password. If you forgot your password, all you will need to restore it is your email address.  

After logging in, you will be able to see your balance. Click the personal information icon and add your account details, like name, surname, gender, date of birth, and full address. In the personal information section, Kiwi players will be able to check their current balance, bonus balance, level, as well as details of the last and best win. They will also be able to change their password here anytime. 

Games Library

Gamblezen offers players in New Zealand and Australia a game library of over 11,000 titles, from the best names in the gaming industry, including Evolution, Hacksaw Gaming, Iron Dog Studio, Endorphina and Habanero to name a few. The total number of game developers at the time of reviewing the online casino was 87. If you are someone who enjoys a certain software provider, simply navigate to the Providers tab and view all the available games. 

Please note that all the games are spread into two main sections: Games and Live Casino. We first checked out the Games pages and were initially impressed with the names of popular titles like Gems Bonanza, African Sunset 2, Larry the Leprechaun, Kim’s Wild Journey and The Wild Wings of Phoenix. Use the search box to locate your game by its name. Or you can use the feature Select Collection and view all Wilds, Megaways, Bonu Feature, Stacked Symbols, Play Both Ways and Win Multiplier titles. 

The good news is that Gamble Zen Casino offers demo mode play without the need to sign up. To play for free, navigate to the game of your interest, and choose Demo. From our experience, games load within 10-15 seconds.

If you are more interested in adrenaline and risk, go to the Live Casino page. All live dealer games are randomly presented, but there are no categories that will help you to quickly find a certain variation of Blackjack or Roulette. 

Customer Service

Gamble Zen offers two ways to get in touch with their customer support staff, and that is through an email address support@gamblezen.com or live chat. If you are looking for a quick response, you will want to click on the yellow live chat icon located in the lower right corner. For longer queries, it is recommended you write an email to Gamble Zen Casino. Using the email option, players should expect a reply within hours or a day, depending on the customer volume. We did not find a phone number for customer support assistance. Our team also learned that the casino’s team deals with NZ customers’ complaints within 1 business day maximum. 

At the bottom of the homepage there is a FAQ tab which answers the most commonly asked questions. We carefully researched customer feedback and were happy to find thousands of positive reviews that praise the quality of customer support, bonuses with FS, and a website that runs smoothly on all devices. 

Pros and Cons

Before we summarise our experience and share our unbiased opinion, check out the table with the casino’s string and weak sides. 

Conclusion

Numerous Gamble Zen Casino reviews prove that the online casino is legitimate and caters to its customers. We can undoubtedly recommend the platform if you are looking for games in abundance, reliable customer support and simple gambling websites to use. The most important is that Gamblezen has a good reputation for protecting players’ sensitive data and offering them responsible gambling. Read our reviews on Gamble Zen promotions and its mobile version to get a complete picture of what this online casino offers Kiwi and Aussie players.