National Casino Review

National Casino Security and Trustworthiness

Rating Scores by Components:

• License power: 60/100
• Complaints and Dispute Resolution Procedure: 67/100.
• Responsible online gaming policy: 80/100.

National Online Casino License

The website belongs to and is operated by the company called TechSolutions Group N.V. which currently holds an Antillephone License, Curacao (No. 8048/JAZ2017-067) that also works for the sister online casinos 22bet.com and 20bet.com. The company is also licensed by Kahnawake license No. 00867 (received on May 19, 2021). There are multiple country restrictions due to license policy, players from the United Kingdom are not accepted, for instance.

Complaints and Dispute Resolution at National Casino

Complaints and dispute resolution procedure:

• Pre-dispute complaints body: customer support department via email or live chat. Unfortunately, there's no indication about any timeframes for issues to be resolved which might be a little frustrating for Kiwi players. This may be due to less strict regulations by the master licensor Antillephone, but we would love to see this covered in the near future.
• The dispute process procedure is explained in the casino’s Terms and Conditions, but not in detail.

National Casino ADR

Approved Alternative Dispute Resolution (ADR) Bodies: no ADR is mentioned in the Terms, there's still a notice that in case the casino customer support is unable to resolve the complaint - you are welcome to address the dispute to any organization or establishment that you can find on the website. In our case — these are licensors Curacao Antillephone N.V. (complaints@gaminglicences.com) and Kahnawake Gaming Commission (complaints@gamingcommission.ca).

National Casino Responsible Gaming

The Responsible Gaming policy is covered on a separate web page. Although the company expresses its commitment to caring about its players, guarding them, and stuff, there's no list of possible measures to prevent addiction.

The only thing the casino operator suggests is self-exclusion which can be activated by the Support Service via Live Chat.

Customer Support at National Casino

Customer support is always a big deal when it comes to choosing a new casino website. When you have a question or an issue with your account, the Customer Support team is available to assist via live chat or email. Unfortunately, no phone support is currently available to New Zealand players. Some questions are already addressed in FAQs, here you can find some topics in demand — banking, promotions, wagering, and so on.

Reviewers note: National Casino is a new online casino with not so much of a player's feedback yet available, especially in Australia (AU). We've spotted several fors and againsts that we must discuss here. First and foremost is the license or license. The managing company is currently a holder of both Curacao and Kahnawake gaming licenses which is better than 1. The casino may be considered safe and reliable, add here full-time customer support via Live chat and email.

Welcome Offer in National Casino Review

Welcome Package Points by Components:

• Estimated bonus value to a player: 80/100.
• Bonus wagering: 60/100.
• Free spins: 73/100.
• Bonus Terms: 80/100.

National Casino First Deposit Offer Value

• The gambling website offers a 100% match bonus on your first investment of up to 500 NZD. Additionally, New Zealand players can obtain 100 free spins to their online casino account.
• The first deposit bonus is an introductory step for new players who sign up with the National Casino and make a minimum deposit amount of at least NZ$25.
• The welcome package includes 2 stages:
  • 1st deposit — 100% match up to NZ $500 and 100 free spins in Avalon: the Lost Kingdom by BGaming (RTP of 95%);
  • 2nd deposit — 50% match-up bonus up to NZ $1,000 and 50 free spins in a pokie game Johnny Cash by BGaming (RTP of 93.90%).

Bonus Wagering at National Casino New Zealand

• Bonus money that you receive from the welcome pack must be played 40 times — 40x(B+D) before it can be transferred to the Real Money account balance.
• You also have to wager your welcome balance to receive your free spins, National casino mentions this in the bonus terms.
• Please pay attention to the wagering order: once the bonus is activated, players wager the real money balance first and then the bonus money.

Free Spins at NationalCasino

• The free spin offers for the first deposit of $25 are added in the game Avalon: the Lost Kingdom and for the second — a pokie game Johnny Cash by BGaming.
• The minimal bet in the slots is $0.2. The pokie machine grid has three rows and five reels and features 20 pay lines. To win, three or more matching symbols must land a pay line.
• To get the free spins new players need to open "Bonuses" and activate the free spins, this is how the spins become available in each pokie machine.
• Free spins are credited in two packs of 50 free spins each, for 2 days in a row. The 1st 50 free spins are loaded immediately after you invest $25, and the other half becomes available in another 24 hours. Bonus Terms mention that players must play through the deposited amount at least once to get the free spins.
• Winnings from free spins must also be played through 40 times.
• No indication was given as to the maximum cashout amount from free spins winnings.

National Casino Bonus Terms

• The welcome bonuses are accessible to new customers only who make a minimum deposit of $25 or more.
• The maximum bet when wagering with an active bonus is 6.5 NZD.
• Time to wager bonus: 14 days.
• All bonuses must be wagered x40.
• Players can switch to another currency only after the completion of the first pace of the welcome bonus. If a player already made a first deposit of €20, later on, they can use a different currency when making a second deposit.
• The match deposit bonus of up to 500 NZD will be added to your balance automatically (you may still opt-out).

Not all games contribute to wagering requirements in the same manner:

• Slots generally contribute 100% towards bonus wagering requirements (with exceptions).
• Table games and Live casino titles will not count towards wagering requirements AT ALL.
• Jackpot slots, as well as games in the bonus buy category, are not available to play in the promotion.
• The following games are excluded from the bonus promotion offer: Craps, Scarab Treasure, Rocket Dice, Surfin' Reels, Wombaroo, Dr. Jekyll & Mr. Hyde, Fruitbat Crazy, Max Quest: Wrath of Ra, Pinocchio, Spinfinity Man, Split Way Royal, Sugar Pop, Sugar Pop 2: Double Dipped, Super 7 Blackjack, Take The Bank, Take Olympus, Take Santa's Shop, Tens or Better, The Hive!, The Mystic Hive, Three Card Rummy, Triple Edge Poker, Vip European Roulette, WhoSpunIt Plus, Zoom Roulette, Book Of Shadows, Wild Cherry Blast, 300 Shields, Jackpot Jester 200000, 1429 Uncharted Seas , Lil Devil (BTG), Royal Mint (BTG), Baker's Treat, Eye of the Kraken, Golden Legend, Happy Halloween, Hugo 2, Mahjong 88, MULTIFRUIT 81, Pearls of India, Pimped, Rage to Riches, Royal Masquerade, Sea Hunter, Tower Quest, Solar Temple (Infingame), Solar Queen (Infingame), Solar King  (Infingame), 3 Kingdoms – Battle of Red Cliffs, Bronco Spirit, Dragon Kingdom — Eyes of Fire, Golden Beauty, Jade Butterfly, Jungle Gorilla, Queen of Gold, The Champions, Wild Swarm, Wizard Shop, 3 Tiny Gods, 300 Shields, African Quest, Agent Valkyrie, Age of Conquest, Astro Legends: Lyra and Erion, Art of the Heist, Augustus, Beautiful Bones, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cool Buck, Craps, Dragon Dance, Elite of Evil: Portal of Gold (Gamevy), Flower Fortunes, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Gods Of Power, Goldaur Guardians, Hot Ink, Le Kaffee Bar, Lil Devil, Magic of Sahara, Medusa, Monster Blast, Peek-a-Boo - 5 Reel, Pets Go Wild, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Scrooge, Solar Queen (Playson), Spectacular Wheel of Wealth, Stardust, Tomb Raider — Secret of the Sword, Tomb Raider, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade — Las Vegas, Village People Macho Moves, Wheel of Wealth Special Edition, Wheel of Wealth, Wild Orient, Zombie Hoard, Skulls Up!, 5 Families, Ancients Blessing, Aztec Spins, Bombuster, Diamond Blitz, Dynamite Riches, Lucky Fridays, Spin Town, Three Musketeers, Reel Heist, Well Of Wishes, Crystal Cavern (Kalamba), Frequent Flyer, Hellcatraz , Kingmaker (BTG), Lil Devil (BTG), Marching Legions, Royal Mint (BTG), Slot Vegas, Megaquads (BTG), Trail Blazer (Northernlights), Wizard Shop (Push Gaming) , Cupids Strike 2, Divine Forest, Lemur Does Vegas, Summer Splash, Mines of Gold, BlackJack, Solar King, Victoria Wild, Alchymedes, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Football Glory, Holmes and the Stolen Stones, Jackpot Raiders , Jokerizer, Ozwin’s Jackpots, Spina Colada, The Dark Joker Rizes, The Royal Family, Tut's Twister, Vikings go to Hell, Vikings go Berzerk, Victoria Wild, Wicked Circus, Wolf Hunters, Black Horse, Black Horse Deluxe, Hot 777, Hot 777 Deluxe, Larry The Leprechaun, Reel Hero, Sonic Reels.

National Casino bonuses are not just about giving away prizes and rewards for newcomers. They also do anything to retain loyal players and keep their attention. After they are done with the welcome set, New Zealand players are offered some interesting promos to keep them entertained and prevent them from shopping around elsewhere.

Friday — not just the end of the workweek and positive anticipation of the weekend. Casino National will make you love Friday even more giving a kickstart to weekend gameplay with Friday Reload Bonus. You are required to make a deposit of $ 25 or more and use bonus code INLOVE to get a 50% match deposit bonus up to $250 together with 100 bonus spins on a pokie game Book Of Cats (RTP 94%) by BGaming. 50 FS will be credited to the game immediately after the deposit, the remaining half will be available after 24 hours.

National Casino claims that Monday will become your favorite day and adds the Monday Free Spins option, offering up to 100 free spins for hit video slots Journey Flirt (RTP 96.6%) by BGaming. Use the bonus code SPINME and get 20 free spins if you deposit 25 NZD, 50 Free Spins come as a reward if you deposit 75 NZD or more, and if you top up your account with over 125 NZD — 100 free spins will be at your disposal. The promotion comes with wagering requirements attached, so be aware of the wagering requirement of 40x.

If you are one of the Kiwi players who strive to be the first, you are given a wonderful opportunity to partake in tournaments as well — check out the Promotions section, just don't forget to check the rules.

VIP Program at Casino National

Online casino regulars will be golden with all the rewards and perks they can get when joining the brand's VIP Program. Nine statuses and 9 stages, with every step you take and play for real money — you earn points at a rate of 1 point for every $15 wagered on games. As you progress, more and more bonuses and rewards will get unlocked, namely free spins and bonus cash as well as the exchange rate to get the bonuses.

VIP program

Play Games at National Casino NZ

Game-wise National Casino collection features over 2,100 slots from renowned software providers in a library of over 4,000 gaming titles, including 3,800+ mobile games and about 250 live dealer games.

Games Score by Components:

1. Software providers: 100/100.
2. Composition of the lobby: 100/100.
3. Demo Freeplay: 50/100.
4. Other games: 100/100.

Software Providers at National Casino

When we review National Casino's game providers, we can count close to 95 gaming companies and studios all together in the Lobby. The gambling operator can boast of partnerships with the moguls in the iGaming industry including software companies like Microgaming, NetEnt, Play’N Go, BetSoft, Big Time Gaming, Evolution Gaming, Yggdrasil, Blueprint, ELK Studios, Pragmatic Play, Iron Dog Studio, iSoftBet,  Thunderkick, and  Ainsworth. You can also approach products from smaller-scale studios, but still ambitious and reputable ones like Belatra, Amatic, Crazy Tooth, Endorphina, Gamomat, Fantasma, Kalamba, Leander, Igrosoft, One Touch, Playson, Rabcat, Spinomenal, Mr. Slotty, Nucleus, Vivo Gaming, and others.

Composition of Lobby at Casino National

National online casino lobby

When we opened a casino National games lobby, it seemed like they took everything possible into account. You can choose between tabs of Lobby (all games), New, Popular, Slots (Pokies), Bonus Buy, Drops & Wins, Fast Games, Blackjack, and Roulette. You can also find a game by starting typing the name or by tapping on one of the providers on the list.

The Live Dealers section is accessible from the general user menu as a separate lobby and on a dedicated page. Live games are also grouped in categories as follows Lobby (all games), Blackjack, Roulette, Baccarat, Drops & Wins Poker

Demo-Play at National Casino

You can choose to play a demo anytime you want, it is available without registration. This is a good option if you want to play a new game or get some casinos experience.

Other Games at National

What else is available to play here? Well, taking into consideration such a huge gaming collection, needless to say, even the wiliest and most sophisticated New Zealand players get to find games they prefer and will most certainly desire to test something new.

The online casino's library features hundreds of video pokies, progressive jackpots, and BTG specials Megaways. The gambling destination is home to a range of table games and live games like Blackjack, Roulette, Baccarat, Three Card Poker, Sic Bo, Mega Ball, Craps, Dragon Tiger, Casino Hold’Em, Caribbean Stud, Video Poker, and others.

National Live casino lobby

Mobile Casino National

National Casino Mobile platform features everything you possibly need in online casinos. The mobile games counting more than 3,800 items available on all mobile devices instantly after a login without any need to download mobile apps on your iOS or Android devices.

There's no dedicated mobile application, but fully optimized software that fits all kinds of displays that mobile gadgets have — no matter if it is an iPhone or a Samsung or, maybe, some other brand. The instant play is accessible via mobile browser app to classic and jackpot slots, table games, live casino titles, poker and so much more.

Deposits and Withdrawals at National Casino

National Payment Methods Points by Components:

• Withdrawal timeframes: 80/100.
• Withdrawal limit: 80/100.
• Pending time: 80/100.

When it comes to banking — this gets even more interesting at National Online Casino. The brand operator has hustled to make it easy and safe. They’ve prepared a wide range of payment methods and currencies accepted.

• New Zealand players will be able to top up the account with the following deposit methods: Bank Transfer, Trustly, Rapid Transfer, Visa, MasterCard, Klarna, Jeton, eZeeWallet, MiFinity, AstroPay Card, Neosurf, Flexepin, PaysafeCard, CashtoCode, Bitcoin, Litecoin, Ethereum, Perfect Money, EcoPayz, Interac.
• Withdrawal methods available: Bank Transfer, Visa, Skrill, Neteller, EcoPayz, Jeton Wallet, eZeeWallet, MiFinity, AstroPay Card, Bitcoin, Litecoin, Ethereum.

Withdrawal time:

• Visa and Mastercard: up to 5 days.
• Bank Transfers: up to 7 days.
• E-wallets: instant to 1 hour.
• Payment pending time: up to 12 hours.

Note: The min. cashout amount processed via Wire Transfer is 500 NZD. The minimum deposit you can make is $10. You won't be able to withdraw via MasterCard in New Zealand

• The withdrawal limits amount to $4,000 or 1 BTC/ 5 BCH/ 700,000 DOGE/ 30 LTC a day, $16,000 or 2 BTC/ 10 BCH/ 1,400,000 DOGE/ 60 LTC per week and $50,000 or 5 BTC/ 20 BCH/ 2 800 000 DOGE/ 120 LCH per each month with exceptions for NZ players with a higher VIP statuses.
• Bank transfers from and into your account may be subject to commission fees by the intermediary banks, limited to the equivalent of 16 EUR.

Available currencies: EUR, USD, CAD, AUD, NZD, PLN, CZK, NOK, ARS, BGN, BRL, CHF, CLP, CNY, HUF, INR, IQD, JPY, MXN, MYR, NOK, PEN, PKR, PLN, RUB, THB, UAH, VND

National casino payment options

Final Thoughts About National Casino

The bottom line of this review, based on the research we made, we may say that National Casino is not bad at all. It may be still new, and the reputation doesn't precede the brand so far. The casino site supports multiple languages, including English, German, Polish, Japanese, Spanish, Portuguese, French, Greek, Czech, Hungarian, and Hindi

The casino has a colossal game library, good casino bonuses, and fitting sign-up bonuses. The high wagering requirement, associated with the bonuses, still may scare some players off. You will possibly like fast payment options such as cryptocurrencies which should make the withdrawals fast and secure. One of its feeble sides is, definitely, the Curacao license which is way weaker than MGA or UKGA. On the other hand, good casino bonus offers and loyalty VIP programs might outweigh the misses.

Read also:

• National Casino Bonuses