Rizk Casino Review

Introduction

Rizk Casino is a perfect place for pokie lovers since this gambling platform has over 2,000 titles from 96 software providers. The online casino has been operating since 2016 by Zecure Gaming Limited with two reliable licences: Malta and the UK. Some of the sister sites of Rizk Casino are Guts Casino, Caboo Casino, Thrill Casino and GutsXpress Casino. All of them have above-average player ratings. 

Our team of experts is determined to learn how smooth the registration and login procedures at Risk casino are, what gate types Rizk casino hosts, whether it offers a sportsbook and live dealer games, and how players can reach out for help. By the end of our review of Rizk Casino, we will also provide you with all the strong and weak sides of being its member. 

Design and Usability

Rizk casino in NZ features a cool interface with a Wheel of Fortune, skyscrapers and a Superman, however with a yellow R instead of S written on his chest. We believe that Rizk is a perfect name for an online casino since every game is subject to risk and this gives players an adrenaline rush. 

Kiwi players will not miss a huge banner with a welcome offer on the homepage. Then, you will get to see the main payment methods. The hottest games are also highlighted on the main page with names like Book of Dead, Reactoonz and Rise of Olympus – the best games regarding RTP and cash rewards. 

The company made a smart move, listing the reasons why Kiwi players would want to sign up at a Rizk Casino. It offers large bonuses, contract tournaments and a loyalty program to retain players. You will also find real customer reviews and will be able to read what features, games and offers rizk.com has for players from NZ. 

The menu on the left side of the page features Sign Up and Login buttons, Games, Live Casino, Promotions, Rizk Races, Rizk Raffles, Wheel of Risk and Customer Care. 

Licensing and Security

Is Rizk casino online legit? Yes, since it is operated by Zecure Gaming Limited. The company is incorporated under the laws of Malta with registration number C69036 as well as the UK Gambling Commission under licence 056427. This information can be found at Rizk casino official website in NZ at the bottom of the homepage. Kiwi players can also request any additional licensing information via live chat or email.

Please note that unlike most of the gambling sites that accept players of 18 and older, Rizk accepts newcomers who reach 20. Not all customers may be required to verify their account. In case it is necessary, you will be notified via email. 

Registration

To open an account and access all the tools Rizk online casino provides, click the yellow Sign Up button in the upper left corner of the homepage. The 3-step sign up procedure at Rizk Casino requests the following details:

1. Email, phone number, phone number and password.
2. First and last names, full address, date of birth and gender. 
3. Accept the T&C, Privacy and Cookie Policy, and tick the corresponding box if you want to receive promotional emails. 

Now tap Create account. Click the link sent to your email address, and you should be ready to use your account in NZ. 

Login

To login to your Rizk Casino account, click the black Log In button in the upper left corner. Type in your email address and password to enter your personal space. If you lost your password and can’t login to the Rizk platform, you can restore it by choosing to receive instructions via SMS or email. 

Games Library

On the Rizk casino site, Kiwi players can explore over 2,000 real-money games from almost 100 game developers with famous names like Pragmatic Play, Quickspin, Spinomenal, Hacksaw Gaming, Habanero and many more. 

Choose Games from the menu and get access to the following game categories: New Games, Captain Rizk’s Picks, Trending, Exclusives, Rizk Originals, Races, Drops and Wins, Jackpots, High Volatility, Pragmatic Play Jackpots, Bonus Buy, Megaways, Table Games and More Games. These are all RNG-based games with popular names being Raptor, Immortal 5, Eternal Clash, Money Train, Joker Rush, Dork Unit and Scroll of Dead. To locate the title you want to play is simple, you just enter the game or provider you want to play in the search box. Players can learn the rules of each game by playing in demo mode without registration, a great advantage. 

Tap Live Casino on the menu to find the following game categories: Gold Lounge, Popular Games, Exclusives, Live on Air, Live Roulette, Live Blackjack, Game Shows, Blackjack League, Live Poker, Live Baccarat and Dice, and All Live Games. The main providers supplying games in real time are Pragmatic Play, Evolution, Playtech and Games Global. Check out these live casino titles: Gold Roulette, Rizk Blackjack, Spin a Win, Sic Bo and Casino Hold’em.

We loved the fact that Rizk Casino has explanations on how to choose and play games wisely. Simply scroll down the games page and see the text section. Whether you are a beginner or a professional player from NZ, it is always nice to get expert advice. 

Customer Service

To access the customer support staff, Kiwi players must hit the Customer Care tab down the left side of the homepage. It will transport you to the Rizk Help Centre where you can use live chat or send an email at support-nz@rizk.com. The casino states that it takes the team to reply to emails between 30-60 minutes, while via live chat – 30 seconds. According to Rizk casino customers’ reviews, the quality of support is not the greatest. Some players from New Zealand and Australia complain about the quality and say they don’t feel appreciated while some users say their issues were resolved but not in a speedy manner.

Before using either of these methods it is worth your time reading the FAQ section, as there are 10 commonly asked questions with answers. The help centre page gives players the option to select a preferred language from a drop-down menu. We counted 4 languages available to pick from.

Kiwi players can also request a call back from the customer support agents with an average waiting time of between 15 to 60 minutes.

Pros and Cons

We aim to provide only honest information about every casino site, so this review of Rizk casino is not an exception. To help you make a smart decision, we decided to create a table with all the advantages and disadvantages of becoming this platform’s member.   

Conclusion

The absence of sports betting options should not affect pokie and live dealer game fans from New Zealand and Australia. If you have concerns about customer support quality, we would recommend signing up at Rizk Casino, skipping the deposit and reaching for help. See how good the customer support team is before you proceed with your experience. Overall, we don’t have complaints and think that Rizk casino deserves pokie and live dealer enthusiasts attention. And, if you are a fan of a Superman movie, you will definitely appreciate the interface. Stay up to date with the additional reviews of Rizk casino in order to learn about their bonuses and a mobile version.