Voodoo Dreams Casino Review

Introduction

Voodoo Dreams Casino has been known to players from New Zealand and Australia since 2016. The gambling site is operated by SuprIsle Limited and holds an Isle of Man gambling licence. There are two sister sites of VoodooDreams casino: NYSpins Casino and Duelz Casino. Apart from this review on Voodoo Dreams Casino, our team took a brief look at the sister sites and learned that they have average player ratings. 

But let’s get back to VoodooDreams. The online casino has plenty of reviews on the Internet. That’s really useful since apart from the professional research we are about to share, Kiwi players can learn about different players’ experiences with registration, promotions and their terms, games and wagering requirements, customer support quality, etc. 

In our comprehensive review we will cover the topics of registration and login at VoodooDreams, choice of games, their types, providers and the best titles, customer support channels and their willingness to assist users, as well as answer an important question: “Is Voodoo Dreams casino in NZ legit?”

Design and Usability

Voodoo Dreams offers a proper gambling interface: there are golden coins that symbolize wins, as well as slot machines, Wheel of Fortune and cards that highlight the tons of fun this online casino offers its new and regular players. Even though the background is dark, the game icons, tabs, and text sections are pretty right and colourful. 

After reviewing hundreds of gambling sites, we would say that Voodoo casino does not have the easiest navigation. For some reason, the homepage is the game’s pages and the Voodoo Dreams buttons Sign Up and Login buttons are in the upper left corner instead of the left, where most players would look for them. Anyway, you just have to get used to a slightly different layout, which will not take you a long time. 

So, when you land on a homepage, you will see the Promotions tab and underneath email and password fields created for registered users who just need to access their account. If you are not a member yet, find the blue Register link. 

Then you are going to find a short menu at the left side of a homepage that includes All Games, Promotions, Tournaments and Help tabs. The majority of the homepage is filled with game icons which are pretty large. We found that by navigating to any game, you can click the link More Information but when you click it, you are not really getting any info, just a game icon and a link that will take you to a game’s demo mode. 

By scrolling down, you will pass all slots at Voodoo Dreams and come to the licensing information, languages, payment methods and quick links to General T&C, Responsible Gaming, Payment Information, Bonus Terms, Privacy Notice, Cookie Policy, Reset Cookie Settings, Affiliates, refer a Friend Terms and Info. The Info tab will take newbies from New Zealand and Australia to strategies, history and other fun stuff relating to the casino.

If you want to use the tab Help, you will first need to create an account. We found that this is not very handy since newbies may have questions that can impact their decision on joining Voodoo Dreams in NZ. Alternatively, Kiwi players can contact the customer support view email. 

There are 9 languages available on the website. 

Licensing and Security

VoodooDreams casino is operated by SuprIsle Limited, a company registered in the Isle of Man with company number 018069V and registration address at First Floor, Millennium House, Victoria Road, Douglas, Isle of Man, IM2 4RW. 

The platform accepts players from New Zealand who reach 18. After successful sign up and login, you will not be required to send your documents straight away. Check the Verification tab in your account and see whether you were required to submit any documents. Voodoo Dreams casino in NZ may apply verification before your first withdrawal. 

Voodoo Casino provides Responsible Gaming tools including deposit and session limit which players can set after registration in their personal account. Kiwi players will also have the ability to exclude themselves from the website, as well as request closing their accounts. 

So, the answer to the common questions among players: “Is Voodoo Dreams online casino legit” the answer is positive. 

Registration

The Registration button is located in the upper left corner of the homepage. Click it and the sign form will instantly open on your screen. Now you will have to complete a 2-step sign up procedure at Voodoo Dreams before you can access all the online casino’s features. 

Step 1: Enter your email address and create a secure password.

Step 2: First and last names, gender, date of birth, full address, country, currency, mobile phone number.

Agree with the Voodoo Casino’s T&C and complete registration. During sign up, players must provide information that matches exactly with the details on their official documents in order to avoid delays in the verification process.

As soon as you create an account, you will get a message about receiving Free Spins, Deposit Bonuses and other valuable offers via email, SMS and phone. You can give your permission or refuse it and proceed to your account. 

Login

To perform login into your Voodoo Dreams account, use your email address and password. Once in, you will be suggested to make a deposit. Click your name/username and get access to all features, including Withdraw, Pending Withdrawals, History, Account Settings, Inbox, Bonuses, Refer a Friend, Duels, Responsible Gaming, and Verification. 

Games Library

There is certainly no shortage of gaming options when you hit the VoodooDreams casino platform. At the time of reviewing the casino’s lobby page, our team counted around 1,500 jackpot games at Voodoo Dreams.

Tab Slots and you will be able to review the majority of casino’s games spread into the following categories: Most Popular, All Slots, New Games, Jackpot Games, Fishing, Feature Buy, Hold and Win, Megaways, Volatile, Drops&Wins, and Non-Stop Drop. The most popular titles here are Big Bass Splash, Gold Blitz Ultimate and 12 Masks Fire Drums.

Click Live Casino and check the following categories: All Popular, Roulette, Blackjack, Game Shows, Baccarat, Card&Dice, Speed Tables, Evolution Gaming, Pragmatic Play, and Onair Entertainment. The hottest live dealer titles at Voodoo Casino are Speed Roulette, Monopoly Big Baller, VIP Blackjack and Lightning Baccarat. If you want to join any of the live games, you will have to enter a screen name and make a deposit. 

The Table Games page does not provide categories but features different variations of Blackjack, Roulette and Baccarat. Just like pokies, Kiwi players can try RNG-based table games for free in the demo mode. 

To locate the game you want to play, gamblers just need to hit the magnifying glass icon and type in the game’s name or the name of the software provider. The main game supplies at Voodoo Casino are Microgaming, NetEnt, IGT, Betsoft, Playtech and Evolution Gaming to name just a few. 

Customer Service

To access customer support, players from New Zealand will need to have a registered account with the casino. There are two ways to make contact with the staff members at the casino, one is through the live chat feature and email at support-en@voodoodreams.com. 

If you are looking for a quick response then certainly the live chat feature is your best bet. According to existing casino reviews on Voodoo Dreams, the customer support team replies within 30 seconds in live chat. If you decide to use an email assistance channel, get prepared to wait for an answer for up to 24 hours. 

Unfortunately, our team didn’t locate the FAQ page which most NZ casino sites have. This forces users to rely on customer support more and use live chat or email addresses every time they have a question. 

Pros and Cons

Making a wise decision means weighing all the pros and cons. We would like to help you make the right decision you will not regret, so take a look at our table below and view all the strong and weak sides of Voodoo Casino in NZ. 

Conclusion

We can’t hide obvious cons which are timely registration, the absence of an FAQ section and access to the Help page unless you have an account with Voodoo Casino. However, we found many positives like a decent number of games, including classics and top-rated pokies, live dealer games and entertaining game shows. The fact that VoodooDreams was shortlisted for the ‘EGR Nordics Award’ in 2018 points to the company’s credibility and dedication to players. To learn more about the casino, find our reviews of Voodoo Casino bonuses and its mobile application.