PrimeBetz Casino Review

Design and Usability

At first sight, Prime Betz casino seems to offer a modern interface and easy navigation. However, looking at the website closer, we found that it does not offer as many features as other popular gambling platforms in New Zealand and Australia. The main page has only Promotions and Payments tabs, and when you open the menu which is represented by three horizontal lines, you will only be able to access Casino, Live Casino, Welcome Bonus, Promotions, Payments and choose language.

On the other side, PrimeBetz's official website does not look cluttered, therefore, it will not take players attention away from a wide range of games and bonuses - two main things Kiwis and Aussies become online casino members.

Licensing and Security

PrimeBetz casino is a legit operator and is licensed under Starscream Limited, a company incorporated under the laws of Saint Lucia with registration number 2023-00007 and a registered address in Saint Lucia. Starscream Limited is licensed and regulated in virtue of a Client Provider Authorization numbered 00952 issued in July 2023 by the Kahnawake Gaming Commission.

Starscream Limited may not be one of the foremost licensing authorities in NZ, but it certainly should not cause reasons for worry. The company mostly reviews Canadian gambling platforms, validates games, and makes sure that newly launched casinos provide solid security to their customers from New Zealand.

PrimeBetz only accepts players who reached 18 and has a dedicated Responsible Gaming page, where you will find tips on managing your bankroll and time. You will also be introduced to advice on deposit limits, time limits, and a self-exclusion program. Also, PrimeBetz casino offers visitors to undergo a self-assessment test and find out whether they are developing gambling problems.

Registration

PrimeBetz casino sign up procedure is pretty standard and includes two steps:

1. Provide your email, date of birth, create a password and confirm it, and add your phone number.
2. Enter your first and last name, create a username, provide your residential address, choose the country and currency.

After filling in these details, newcomers can tick the box agreeing to receive SMS and emails with promotional offers. Agreeing with the Prime Betz casino Terms and Conditions is a must. Otherwise, you will not be able to complete registration.

Login

To access the platform from any device, you have to remember your PrimeBetz casino login details, which include your email and password. If you forget your password, you can reset it by entering your email address.

Games Library

At the official site of the PrimeBetz casino we found information that it hosts 4,000 games; however, some other reviews on the Internet state 7,000. Well, we decided to check the online casino lobby ourselves and see the type of games Aussie and Kiwi players can access. There are two main game categories:

• The casino category with the best titles slot like Hades Power by Amigo Gaming, Magnificent Powr Apollo by Games Global, Lucky Loser by GameArt, Moleionaire by Pragmatic Play, and Outsourced Slash Game by Nolimit City.
• Live casino with top-rated live game shows like Boom City, Mega Whee,l and Sweet Bonanza CandyLand, all by Pragmatic Play, as well as classic casino game variations like Video Poker by Evolution Gaming, Azure Roulette by Pragmatic Play and Live Lobby Baccarat by Bombay Live, to name a few.

After registration, you will be able to search for games by category or provider name. Newcomers will be stoked with the choice of 63 studios, including 1x2 Gaming, Amigo Gaming, Betgames TV, Blueprint, Evolution Gaming, FUGASO, Kalamba Games, NetEnt, Platipus, Quickspin, Red Tiger Gaming, Spadegaming, Triple PG, etc.

While many of the local gambling sites we previously reviewed allow users to test slots in demo mode without registration, PrimeBetz requires completing sign up before you can access fun mode, which is available for slot machines only.

Customer Service

We decided to review customers’ feedback regarding PrimeBetz casino and found that they praise the quality of assistance. Players report that the customer support team quality and professionally fixes problems and is available around the clock in New Zealand. The two ways you can reach out for help are:

• email at support@primebetz.com
• 24/7 live chat

The chat button is located in the lower right corner. Click it and type in your message. What’s interesting is that PrimeBetz casino highlights that they are real humans, not chatbots. Also, you can review the FAQ page for Account, Deposits, Bonuses, and Responsible Gaming topics, where you will find answers to common questions.

Pros and Cons

After reviewing the casino’s registration, game library, and safety measures, we are ready to provide our list of strengths and weaknesses.

Summing up

So far, we have been impressed with the game selection, security practices, and customer support that PrimeBetz offers its users in NZ. At first, we were slightly skeptical about the user experience, thinking that the casino does not provide as many features as it should, yet we found only positives since it is super easy to navigate around the website and find the entertainment.

Considering the fact that the casino has a high player rating and no complaints, we think Prime Betz can be a good choice. However, it would be useful to check out the casino’s promotions and see if you can play the casino games on iOS and Android devices before you make a final decision.